Frequently Asked Question

We hope you’ve found plenty of helpful information across our website, but if you have any further questions about our airport transfers by taxi or our executive airport chauffeur services, hopefully, you’ll find the answers here.

If you still have any questions, please forward them to us online, or feel free to call us on +44 (0)113 44 01018 and we’ll be delighted to help in any way we can. 

I want to book a Leeds Bradford airport transfer – how do I do it?

The easiest way to book your transfer is by using our online booking form, where you can all fares for each type of vehicle or you can call us on +44 (0)1134401018.

Can I use the booking form for any airport transfer?

Yes! The booking form has an option for all UK airports and is super easy to use.

How will I know my booking is confirmed?

Within minutes of making your booking, you’ll automatically receive an ‘DDCS Journey Acknowledgement’ email for the journey(s) you’ve chosen. 

Will I receive a receipt or do I need to ask the driver?

Don’t worry, it’s all part of the service – a receipt will automatically be sent to you on the evening of the transfer.

How will I find my driver?

You’ll receive a ‘Journey Details’ email that will contain all the instructions you need for a smooth airport transfer.

What’s the difference between a taxi and an Executive airport chauffeur transfer?

Our chauffeur service is provided in a higher class of vehicle and comes with added services, such as an hour waiting time at the airport, 15 minutes stopover on way to your destination and complimentary water bottles. 

What is a ‘Meet and Greet’ service?

Your driver will come right into the arrivals hall, with your name clearly written on a hand-held board, so that you can be personally escorted to your transfer vehicle.

What if my plane is delayed? Will I be charged waiting time?

No, we track your plane's progress when it’s in the air, so we’ll always know when you’re due to land and tailor our arrival time accordingly. 

Are you licensed and fully insured?

Yes, we’re fully licensed to provide Executive chauffeur and transfer services. Our drivers are all CRB checked and subject to random drink and drugs tests, and our vehicles are comprehensively insured.

What if I don’t know the postcode?

Just enter all the details you have and we’ll try to find the postcode and email you back a quotation as soon as possible.

My transfer’s due but I haven’t had confirmation – help!

Please call us straight away on 0113 44 01018 and we’ll deal with your booking as quickly as possible.

What if I have a late night or early morning flight?

Not a problem – because your airport transfers are pre-booked, we can make sure we get there any time of the day or night. We provide a 24hr service for your convenience. 

Can I smoke in the executive car?

We’re sorry, but unfortunately – we operate a strict non-smoking policy in all of our vehicles, in compliance with UK law.